PRIVACY & SECURITY

PRIVACY POLICY

Protecting your privacy is very important to us. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

We may share certain information with other reputable companies such as FedEx or UPS to facilitate shipping and delivery tracking, however we will never share your email address, phone number or credit card information.

SECURITY

We use Secure Sockets Layer (SSL) technology with verified information through Verisign to protect your online order information as it is transmitted over the Internet. We also utilize advanced firewall technology to protect our equipment from online attacks.

Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders. To check the security of your connection, look at your browser window after accessing the server, prior to entering your credit card information. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https".

If your browser or firewall doesn't support SSL, you will not be able to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason you can place your order by calling us toll free at 800-669-2067.

CHOICE OF USE OF INFORMATION

Through our website we offer the capability for our customers who have setup their account to be used online, to review, change or modify their choices for receiving promotional e-mails, mailings (such as our catalog), sharing your information with third parties, and promotional telephone contact. If you choose not to setup your account online then simply call us at 800-669-2067 to make the changes you requested.

ADDITIONAL QUESTIONS

Should you have any questions or concerns about our privacy policy, please contact us at 800-669-2067 or email us at chestnuthilloutdoors@gmail.com. You can also call us or email us to correct or change any account information.